Transforming Our Managed SOC Operations with Automation
At IP Performance, we built Swarm-SecOps to solve a challenge we see every day — organisations struggling to deploy, maintain, and operate complex security tools while facing an ever-evolving threat landscape. Swarm-SecOps is our Managed SOC service, designed to work hand-in-hand with internal security teams to strengthen defences, simplify operations, and respond to threats with confidence.
Recently, we were featured in a Tines case study that showcases how we’ve embedded the Tines SOAR platform into our Swarm-SecOps workflows. The story reflects our ongoing commitment to making security operations smarter and more human-centred. For us, automation isn’t about removing people — it’s about empowering our analysts to focus on what really matters: threat detection, investigation, and response.
With Tines, we’ve been able to automate repetitive tasks like alert triage and data enrichment, reducing the time it takes to reach meaningful insight. The result is a faster, more consistent response process that gives our clients clearer visibility and better outcomes. It’s helped our team spend more time on proactive defence and less time chasing alerts.
Swarm-SecOps, our Managed SOC, is built on proven cybersecurity frameworks — including SANS, SOC-CMM, MITRE ATT&CK, and D3FEND — ensuring our processes align with global best practice. These frameworks guide how we structure monitoring, detection, and analysis, as well as how we assess and improve the maturity of our SOC capabilities.
Every organisation’s environment is different, and our co-managed model means we integrate directly with existing tools, data, and people. The Tines case study captures how this approach is delivering measurable results — showing how automation, guided by experienced security engineers, is reshaping the future of cyber defence.
Read the full story: Tines x IP Performance Case Study
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I just wanted to take a moment to personally thank IP Performance for all your help and guidance during our recent upgrade project. Upgrading all three of our production clusters was a huge undertaking, especially with the amount of traffic they serve and thousands of services they deliver. Achieving this with zero downtime was no small feat and your expertise and quick responses were absolutely crucial in making it happen. It really felt like you were part of our team throughout this process and were more than just providing support but indeed kind of taking ownership of all the challenges and issues we had during this migration which we couldn’t have done as smoothly without your support.
Khalid Kamal,
European Bioinformatics Institute
