“The technical assistance and access to resources made available to us through IP Performance has been second to none.”

Paul Jarvis, Technical and Studio Manager, De Lane Lea

Xangati

Xangati's Approach to Infrastructure Performance Management

Xangati’s approach was specifically developed to address the limitations of solely relying on server metrics to manage the virtual infrastructure. Server metrics (CPU, memory and disk statistics) do not provide any insight into how the infrastructure is performing in terms of its delivery of applications to end users.

In comparison, Xangati’s comprehensive approach known as Infrastructure Performance Management (IPM) tracks the performance and dependencies of all the critical components comprising the IT infrastructure, including servers, network, storage, applications, end devices and their end users. What is driving the adoption of IPM solutions is the overwhelming IT shift to infrastructure virtualisation and the ramifications that this shift has had on the infrastructure’s ability to ensure the highest level of performance for business-critical applications.

The "shake up” in the performance stability of the IT infrastructure comes in two major parts. The first is that virtualisation migrates IT architecture from one of dedicated infrastructure components to that of shared resources. The second is that the over-provisioning of resources is no longer an accepted best practice - the expectation is that the shared infrastructure will have the capacity to dynamically scale up and down capacity to support the performance requirements of any given application. The challenge however for the virtual infrastructure (VI) administrator is that the shared infrastructure that they manage might NOT be able to provide deterministic performance to all applications across the board. Compounding that challenge is the management tools at their disposal provide insufficient insight in this regard. In fact, 82% of VI administrators surveyed lack the confidence in their current management solutions’ abilities to ensure the performance of business-critical applications.


VI administrators are challenged in this regard for two reasons:

  • Traditional infrastructure management solutions were focused in a piecemeal fashion on individual infrastructure components. That may have been sufficient when resources were dedicated but the interdependencies of these components and how they relate to the applications that rely on them is now necessary.
  • The management dashboards from the virtualisation vendors, such as VMware and Citrix, are centered on server performance metrics such as CPU and memory, and can dynamically shift resources based upon these metrics. However, when the performance of an application degrades this information, it is often insufficient in tracking the cause of the performance breakdown.


In the end, these challenges all point to the need for new management solutions that take a comprehensive look at the performance of the infrastructure: both virtual and physical, and how that ties back to the applications they support which is where Xangati’s industry leading IPM solution is focused and is differentiated in these four distinct areas:

  • Comprehensive framework for all infrastructure components
  • Auto-discovery and auto-identification
  • Continuous end-to-end visibility: Live and DVR recorded
  • Automated alerting and recordings through precision analytics

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