“IP Performance, enabled us to trial the system in a test environment and then between Dubai and Edinburgh. They provided us with full support and fast response to any problems.”

Gavin Wilson, systems development manager, HWU

Alcatel-Lucent

Alcatel-Lucent 5620 Service Aware Manager

The Alcatel-Lucent 5620 Service Aware Manager is a single management platform offering element, network and service management for advanced Layer 2 and Layer 3 network solutions and services based on Alcatel-Lucent's Carrier Ethernet and IP/MPLS Service Routing portfolio.

This state-of-the-art management evolution makes it possible for service providers to increase their level of competitiveness by excelling at streamlining network commissioning, service activation, service troubleshooting and OSS integration to support triple play service over a converged IP/MPLS infrastructure as well as advanced enterprise services such as VPRN, VPLS, ATM - Frame Relay-Ethernet VPWS.

The Alcatel-Lucent 5620 SAM is a carrier-grade management application that consists of four functional domains covering Element Management (SAM-E), Provisioning (SAM-P), Assurance (SAM-A) and OSS Interface (SAM-O):

  • SAM-E covers element management, providing network and service discovery, device commissioning, alarm management, performance metrics display and mediation for OSS systems. In addition to managing Alcatel-Lucent's IP portfolio, it offers generic network element (GNE) management capabilities that extends service topology, alarm collection and common session launch point to the Customer Premise Equipment attached to the Alcatel-Lucent IP router and Ethernet switches.
  • SAM-A and SAM-P provide enhanced service provisioning and assurance capabilities that maximize the operations, administration, maintenance and provisioning (OAM&P) functions available on the 7750 SR and 7450 ESS platforms. The Alcatel-Lucent 5620 SAM-A and SAM-P make fault detection and diagnosis easier, provide proactive SLA monitoring and simplify the introduction of Ethernet or IP services.
  • SAM-O completes the suite with an open eXtensible Markup Language (XML)/Java Messaging Service (JMS)-based OSS gateway to all Alcatel-Lucent 5620 SAM functionality and is accompanied by a software integration toolkit. SAM-O enables service providers to integrate the Alcatel-Lucent 5620 SAM in their operations support system and business support system (OSS/BSS) environment for flow-through management automation. Various established brand products from leading OSS independent soft ware vendors such as IBM (formerly Micromuse and Quallaby), InfoVista, Axiom, Subex-Azure (formerly Syndesis), HP, Cariden, and EMC Smarts are pre-certified as interoperable OSS applications through the Alcatel-Lucent OSS Connected Partner program to reduce OSS/BSS integration cost, time and risk to a minimum. In addition, SAM-O provides the customer network management (CNM) toolkit to simplify and accelerate the creation of enterprise service portals.


Benefits

  • Enables service provider to scale their IP/MPLS operations with effective tools that empower operators
  • Automates and standardizes network commissioning using policies to reduce configuration errors
  • Simplifies provisioning, accelerates and reduces the cost of introducing new IP/MPLS-based services
  • Proactively monitors network and service to detect degradation before services are impacted
  • Reducing fault isolation times by offering comprehensive OAM tools and topology views
  • Flexible, easy to use, OSS XML API for provisioning; the XML API can be seamlessly integrated into OSS environment
  • Smooth integration with key service management and OSS independent software vendor (ISV) partnerships
  • Enables service providers to differentiate their service offer with enterprise service portals


Features

  • Alcatel-Lucent 5620 SAM-E: Equipment/ISIS/BGP configuration, fault management, performance management, user management
  • Alcatel-Lucent 5620 SAM-P: MPLS LSP/LDP provisioning, service provisioning using templating and policies, XML OSS interface provisioning support, CLI scripting for 3rd party equipment, subscriber management
  • Alcatel-Lucent 5620 SAM-A: physical/network/service topology views, OAM network and service diagnostics tools, policy-driven testing using Service Test Manager, correlated service faults, customer impact, configuration change management for 3rd party devices
  • Alcatel-Lucent 5620 SAM-O: XML/SOAP OSS interface, JMS update channel, OSS Connected Partner Program, CNM toolkit for service portals

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